Reset a forgotten password

The reset link, how long it lasts, and the sign-in rules worth knowing.

Updated 29 October 2026

  1. On the sign-in page press "Forgot password?", enter your email and press "Send reset link". The page then says "Check your email" whether or not an account exists for that address.
  2. Open the link within 1 hour; it works once. Enter "New password" and "Confirm new password" (at least 6 characters) and press "Update password".
  3. You are sent to the sign-in page a few seconds later. Sign in with the new password.

A link that is too old or already used shows "Password reset link is invalid or has expired"; request a new one. A sign-in session lasts 7 days.

Still stuck?

Write to us on WhatsApp at +92 333 3437456 or email support@connectifycrm.online. The contact page has the rest.