Reset a forgotten password
The reset link, how long it lasts, and the sign-in rules worth knowing.
Updated 29 October 2026
- On the sign-in page press "Forgot password?", enter your email and press "Send reset link". The page then says "Check your email" whether or not an account exists for that address.
- Open the link within 1 hour; it works once. Enter "New password" and "Confirm new password" (at least 6 characters) and press "Update password".
- You are sent to the sign-in page a few seconds later. Sign in with the new password.
A link that is too old or already used shows "Password reset link is invalid or has expired"; request a new one. A sign-in session lasts 7 days.