Help center
Find answers about Connectify CRM
Search the help articles, or browse them by topic. Every answer is written from the product as it is today.
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Getting started
Your account, your team, and the order to set things up in.
Connect WhatsApp
Meta Embedded Signup, the QR-code option, account health and your business profile.
Inbox
The 24-hour window, attachments, voice notes and who sent what.
Customers
Importing your list and organising it with tags.
Templates
Building a template, importing one from Meta’s library, and what to do when Meta says no.
Broadcasts
Sending an approved template to a segment and reading the results.
AI agent and flows
Teaching the agent, letting it answer, handing over to a person, and building flows.
Shopify and couriers
Order confirmation, abandoned carts, PostEx and Swift tracking, failed deliveries.
WhatsApp charges from Meta
What Meta charges per message, the 1,000 free replies, free messages from ads, and keeping the bill low.
Plans and billing
What each plan includes, paying by bank transfer, and what happens when a plan ends.
Still stuck?
Write to us on WhatsApp at +92 333 3437456 or email support@connectifycrm.online. The contact page has the rest.