Import a template from Meta’s library
Order, delivery, payment and feedback templates that Meta wrote and already approved. Pick one, add your link or number, done.
Updated 29 October 2026
On "Message Templates", open the "Meta Template Library" tab. These templates are written and approved by Meta, all in the Utility category, and are usually approved on your account immediately.
- Search ("delivery", "payment", "order"…), pick a language, or filter by topic: Orders & delivery, Payments, Feedback, Account.
- Open a card. It says "Ready as-is", "Needs your link or number", or "Needs WhatsApp Flows" (those cannot be imported here).
- Check the "Template name" (pre-filled, you can change it), and fill in "Website link for the button" (must start with https://) or "Phone number for the button" (international format, for example +92…) when the card asks for them.
- Press "Add to my templates". You are taken back to your templates with the result: "Template created and approved by Meta. It is ready to send." or the status Meta returned.
Library text is fixed by Meta and cannot be edited after import. The library is a Cloud API feature; it is not available on a number linked by QR code.